Welcome to our Avenue Support Knowledge Base! We have created this in order to make it easier to provide up-to-date support for Avenue. Avenue to Learn is McMaster University’s Learning Management System, or LMS. It provides a secure, online space where instructors can share their learning resources, administer quizzes, conduct online discussions, collect assignment submissions and serve as an online hub for their course. Avenue to Learn is built and hosted by D2L (who call Avenue to Learn “Brightspace”), and has been in place on campus since July 2010.
Support from McMaster’s Learning Technologies team is available during regular business hours, Monday through Friday, 8:30 AM to 4:30 PM. Contact Avenue Support at https://avenue.mcmaster.ca/support/ or via phone at (905) 525-9140 ext. 23757. We strive to answer all inquiries within 24 business hours, however during peak times, we may take more time to respond.