How do I get help with Avenue to Learn?

Support Tickets

Need some assistance with Avenue to Learn? If you can’t find the answers you need on the Avenue Help Site, you can connect with a member of the Avenue Support Team by submitting a support ticket, or emailing We can provide additional information and instructions, or arrange for a 1-on-1 consultation.

Avenue Office Hours

Join us on Wednesdays at 12pm for Avenue Office Hours and connect virtually via Microsoft Teams with a member of the Avenue Support Team, alongside colleagues from across campus.

You must be a member of the “Blended/Online Community of Practice” Team on Microsoft Teams in order to join the session. Just email if you would like to participate.

Training Workshops

We also offer training workshops through MacPherson Events. Please visit the MacPherson Events page to register for any upcoming training workshops.

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